Policies

Terms & Conditions

By using this website and purchasing from Jadu Drinks, you agree to the following:

  • Legal Age: You must be 18+ to buy alcohol in the UK. By ordering, you confirm you are of legal drinking age in your country of residence.

  • Responsible Enjoyment: Please enjoy Jadu responsibly.

  • Orders: All orders are subject to acceptance and availability. We reserve the right to refuse or cancel orders, including where age verification cannot be confirmed.

  • Accuracy: Product details and prices may change at any time without notice.


 

Returns & Refunds

We want you to enjoy every Jadu experience. If there’s an issue, please contact us within 14 days of delivery.

  • Damaged or incorrect items: We’ll replace or refund, subject to photo evidence.

  • Unopened returns: Products must be sealed, in original condition. Return postage is the customer’s responsibility.

  • Exclusions: Opened bottles can’t be returned unless faulty.


 

Age Verification

By purchasing from Jadu Drinks, you confirm you are 18 or over.
We may request valid ID or use third-party services to verify age. Orders placed by or for underage individuals will be cancelled.



Privacy Policy

Your privacy is important to us.

  • Data use: We collect only the information needed to process your order and improve services.

  • Sharing: Your data will never be sold. We only share with trusted partners (couriers, payment providers).

  • Marketing: If you join our mailing list, you can unsubscribe at any time.

  • Your rights: Under GDPR, you may request access, correction, or deletion of your personal data.



Delivery

  • UK delivery typically within 2–5 working days.

  • Someone 18+ must be available to sign for delivery.

  • We cannot deliver to countries where alcohol sales are restricted.



Payment

  • Payments are processed securely.

  • We accept major debit/credit cards and PayPal.



Intellectual Property

All content, branding, and imagery on this site belong to Jadu Drinks and may not be used without permission.



Governing Law

These Terms & Conditions are governed by the laws of England and Wales.



Last updated: August 2025

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